COMPANIES CHARGING HOMEOWNERS for FREE INFORMATION

Several city homeowners have recently reported receiving notices from a company offering to provide them with a copy of their property deed for an $83 payment.  However, the mailings fail to mention one thing:  homeowners can obtain a copy of their deeds themselves for a fraction of the cost – possibly even at no charge – simply by contacting their county clerk’s office.  The mailings imply that homeowners must comply within a specified period of time.  While the mailing does state that it is not a bill and homeowners are under no obligation to pay the fee, some consumers have found the mailing confusing and have issued complaints their local BBB office.  Nothing illegal or wrong, but the banner print and inset boxes on the note give so- called  ‘compliance response dates,” which seem to demand attention and action, but the small print at the bottom of the notice says it not necessary to pay.    Several company names who issue the notices are Property Transfer Service and Record Transfer Services.